Contact Ovelleco

For questions about products, orders, payments, shipping, returns or refunds, please contact our customer support team.

Customer Support

• Email: [email protected]
• U.S. warehouse phone: +1 303 901 8148
• Customer service hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time (ET), excluding applicable holidays.

When contacting us about an order, please include your order number and the email address used at checkout. The +1 phone number above is provided as the U.S. warehouse contact; email is the primary channel for customer support.

Business Operator

• Operating company: Luohe Mingmeimei Trading Co., Ltd.
• Operating phone: +86 15606094647
• Operating address: Room 1805, Unit 1, Building B2, Phase VI, No. 1 City, West Side of Songshan West Branch Road, Yancheng District, Luohe City, Henan Province, China, 462044
• Person in charge: Xie Zhengting
• Person in charge address: Puyi Village, Oubei Town, Yongjia County, Wenzhou City, Zhejiang Province, China, 325105

U.S. Warehouse and Return Address

14500 W Colfax Ave, Lakewood, CO 80401, USA

Please contact us and obtain return instructions before sending any package to this address.